Industry Principal- Professional Services, Business Development

Carlton is an Industry Principal for Professional Services with SAP, Inc. Based out of Newtown Square, PA, his main role is that of business development, overseeing SAP’s large sales organization. His advice to interested students is to graduate with a degree in Management Information Systems!

Transcript

>> My name is Carlton Langley. I'm an industry principal for professional services for SAP America. As an industry principal for professional services, I'm more of a business development person. I support our sales organization. Typically, our day consists of working with what's called our account executives or what's, which is a part of our overall virtual account team. So with that, we'll have, let's say, a potential sales deal that we're working on. With that, we may have some account strategy sessions that we need to work on together. So this might be folks from all over the country. So I'm based in Philadelphia. We might have folks from Cincinnati. We might have folks from Germany, but we all come together on this virtual account team to really talk about, you know, the needs of the customer and then how we're going to, you know, essentially, go into that account and tell the customer what is, you know, what our software can do for them to make their business run better. Hours are interesting. Typically, my day starts around 7:00 AM, and there are days that it ends early, before five. There are days that it runs late, but most of my time is spent working from home. I'm, I have a home office, but I also work in Newtown Square, Pennsylvania where it's a little bit over an hour from my home, and traffic going into Philadelphia or going towards Philadelphia can be tough at times. So I choose to work from home mostly, but, you know, a lot of the things that you can do within the office you can do from home as well. Going into the office is really a good thing, though, because that's one of the areas where you get to really understand what's going on not just on the accounts that you're working on but on others that, you know, they may need your help with. So going into the office really gives you an opportunity to network with other employees, get to see clients and customers that's in the building, and really understand and get a better pulse of what's happening throughout the organization, but I would say I primarily work from home, and the hours vary. You know, working from home is, gives me the flexibility to at times be able to do some things on, from a personal level, but, you know, primarily I would say my day is generally from about seven until six, you know, and with breaks in between depending on what's going on for, with calls and so on.

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