Sales & Customer Support Intern — Summer 2026 (Remote)
Movably Inc. | Lexington, MA (fully remote role) Hours: 15–20 hrs/week, flexible Compensation: $18–25/hour, based on experience Duration: ~10–12 weeks, late May through mid-August (start/end flexible)
About Movably
Movably is an early-stage health-tech startup tackling one of the largest unaddressed workplace health problems: the harm caused by extended sitting. Sedentary behavior is associated with 35+ chronic conditions and accounts for roughly 264 million lost workdays each year in the U.S. alone.
Our flagship product, Movably Pro, is the first interactive smart chair designed for standing desks. It prompts gentle, healthy posture changes throughout the workday without interrupting focus. In an independent University of Waterloo study, 100% of participants reported no pain when using Movably Pro — the strongest result the lab had ever published in a sitting study.
We’re entering our first commercial shipping season. Over 100 chairs are with early customers, another 80+ ship this summer, and distributor partnerships across Europe and Asia are coming online. The infrastructure we build this summer will define how the company runs for years.
Learn more: www.movably.com
The Role
We’re hiring a part-time Sales & Customer Support Intern for summer 2026 to help us scale how we serve customers and distributor partners during a critical growth window. You’ll work directly with the CEO and VP of Engineering and own meaningful pieces of work that real customers and partners will see.
This is not a coffee-and-spreadsheets internship. You’ll be answering real customer questions, helping qualify real sales leads, and helping us build the support playbooks the company will run on for the next several years.
What You’ll Do
- Customer support. Respond to customer inquiries via email and our support channels — order status, shipping questions, product setup, basic troubleshooting. Escalate technical issues to engineering with clear handoff notes.
- Sales support. Qualify inbound leads from our website, help schedule demo calls, and follow up with prospects who’ve gone quiet. Keep our CRM clean so nothing falls through the cracks.
- Distributor coordination. Track open items with our international distributor partners (UK, South Korea, Poland, Scandinavia), prepare materials they request, and maintain a running log of conversations.
- Process documentation. As you handle support and sales tasks, help us document the playbooks — what gets answered how, what gets escalated where — so the next person on the team ramps faster than you did.
- Order and shipping coordination. Help track shipments going to customers and distributors, flag issues early, and keep our internal teams aligned.
What We’re Looking For
Required
- Rising junior, senior, or graduate student preferred
- Strong written communication — you’ll be writing emails customers and distributors actually read
- Comfortable with ambiguity and self-directed work; we’ll set priorities together, but you’ll execute mostly on your own
- Reliable internet and a quiet space for occasional video calls
- Available 15–20 hrs/week with meaningful overlap with U.S. East Coast business hours
Nice to have
- Coursework or prior experience in business, marketing, communications, health sciences, or a related field
- Familiarity with tools like Gmail/Google Workspace, HubSpot or another CRM, Shopify, or support ticketing platforms (we’ll teach what you don’t know)
- Interest in startups, hardware, health-tech, or workplace wellness
- Any customer-facing experience — retail, food service, tutoring, prior CS roles, anything where you’ve handled a frustrated person well
Why This Internship
- Real ownership. You’ll be the front line for actual customers and distributors, with founders accessible for coaching and escalation.
- A product that matters. We’re trying to end the workday-versus-health tradeoff for millions of desk workers. The science is real, the customer reactions are real, and the work has weight.
- Resume material that stands out. “Helped a seed-stage health-tech startup scale customer operations through its first commercial summer” is more memorable than most internships at this stage.
- A reference who knows your work. You’ll work closely enough with the founding team that we can speak to your work specifically when you apply for full-time roles.
How to Apply
Email the following to [careers@movably.com]:
- Your resume
- A short note (no formal cover letter needed) telling us:
- Why this role interests you
- A time you handled a difficult customer or stakeholder situation
- Your availability window for the summer
Applications reviewed on a rolling basis. We’d like to have our intern onboarded in early June.
Movably is an equal opportunity employer. We welcome applicants of all backgrounds.