expoIT is a growing nationwide provider of IT hardware, software, and services located in Southern New Hampshire. We are looking for a motivated, organized, and customer-focused Sales Support Coordinator to join our team!
This is a great opportunity for someone starting their career and looking to gain experience in sales operations, customer service, and business technology. Unlike a traditional sales role, this position focuses on supporting our existing sales team and customers—there is no cold calling, prospecting, or lead generation required.
You’ll play an important role in helping our team deliver a smooth and positive customer experience while learning the day-to-day operations of a fast-growing technology company.
Responsibilities:
- Support the sales team with daily administrative tasks such as preparing quotes, processing orders, and tracking shipments
- Enter customer orders accurately and ensure timely follow-up throughout the sales process
- Assist customers with questions, updates, and general account support
- Build strong relationships with customers by providing friendly and professional service
- Learn expoIT’s products and services to confidently assist with customer needs
- Work closely with internal teams to ensure orders are completed accurately and on time
- Maintain organized records and documentation related to customer accounts and orders
Qualifications:
- Excellent oral and written communications skills
- Ability to multitask and adapt to changes quickly
- Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
- Ability to work in a fast-pace environment supporting the rapid growth of our customer base
- Be a self-motivated individual to meet & exceed goals
- Proficient in the use of Microsoft Office
- Ability to commute to the office in Derry, NH (No remote work available)
Perks And Benefits
- Paid vacation, holidays and sick days
- Paid for company lunch every two weeks
- Opportunities for advancement in a successful and growing company
- Petey the office dog
Work Location: In person